Facts & decisions
What is true about the brand, and what was decided — with the context that made it the right call.
Not notes you write on Sundays. Sally's brand memory fills itself from what your business actually did — finished projects, decisions, shop orders, wins — and links every fact to where it happened. Your agent reads it before it writes a word, so newsletters and campaigns start on-voice and cite real work instead of inventing it.
What memory holds
Memory items are typed, verifiable, and linked to real records — so an agent asking “what should I know before touching this?” gets a precise answer, not a document dump.
What is true about the brand, and what was decided — with the context that made it the right call.
What went wrong, what worked, and what the next person (or agent) should never repeat.
Budget limits, tone rules, client sensitivities, and the way this brand likes things done.
How the brand actually sounds, so drafts start on-voice instead of generic.
Which subject lines, audiences, and angles performed — feeding the next campaign, not a forgotten spreadsheet.
Durable knowledge about customers, relationships, products, and the market the brand operates in.
Memory intake
The fastest way memory dies is “I'll write that up later.” Intake makes capture a paste, a preview, and a commit.
A meeting transcript, call notes, or a messy braindump goes into memory intake — by a human in the UI or an agent over MCP.
Sally proposes structured records: memory items, CRM activities, relationship context, follow-ups, and tasks. Nothing is written yet.
Execute the intake and the records land where they belong — linked to the projects, people, and deals they mention.
Every decision, lesson and order captured this month is next month's newsletter, already sourced. Human or agent, nobody starts from a blank page.