Facts & decisions
What is true about the brand, and what was decided — with the context that made it the right call.
Every brand in Sally has an operational memory: facts, decisions, lessons, constraints, brand voice, and campaign learnings — linked to the projects, tasks, and customers they belong to, and readable by your agent before it starts any work.
What memory holds
Memory items are typed, verifiable, and linked to real records — so an agent asking “what should I know before touching this?” gets a precise answer, not a document dump.
What is true about the brand, and what was decided — with the context that made it the right call.
What went wrong, what worked, and what the next person (or agent) should never repeat.
Budget limits, tone rules, client sensitivities, and the way this brand likes things done.
How the brand actually sounds, so drafts start on-voice instead of generic.
Which subject lines, audiences, and angles performed — feeding the next campaign, not a forgotten spreadsheet.
Durable knowledge about customers, relationships, products, and the market the brand operates in.
Memory intake
The fastest way memory dies is “I'll write that up later.” Intake makes capture a paste, a preview, and a commit.
A meeting transcript, call notes, or a messy braindump goes into memory intake — by a human in the UI or an agent over MCP.
Sally proposes structured records: memory items, CRM activities, relationship context, follow-ups, and tasks. Nothing is written yet.
Execute the intake and the records land where they belong — linked to the projects, people, and deals they mention.
Opportunities
The opportunity engine watches real activity across projects, CRM, and marketing and surfaces concrete next actions — each one executable by you or recommendable to your agent.
Enough milestones, customer questions, and learnings accumulated? Sally flags that a customer update is ready to draft.
Turn active projects, blockers, and next actions into a useful report instead of a Friday-afternoon scramble.
Unprocessed notes become CRM records, follow-ups, and durable context before they go stale.
See which client, lead, deal, or project needs attention — and why.
Give every human or agent the voice, constraints, decisions, and warnings that apply before they start.
Keep what was promised visible next to what is actually happening.
Every decision, lesson, and learning captured this month makes next month's work — human or agent — faster and more on-brand.